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How dillisataking Handles Your Personal Data

At dillisataking, we collect only the data we need to run your account, process your deposits via UPI, Paytm or PhonePe, and keep your sessions secure — nothing…

Transparent Data CollectionUPI & Paytm Payments ProtectedYour Right to Request DeletionNo Third-Party Sale of Your DataIndia-Compliant Data Practices
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dillisataking How dillisataking Handles Your Personal Data
CONTACT OUR PRIVACY TEAM

Reach Us About Your Privacy

If you want to access the personal data we hold about you, request a correction or ask us to delete your account information, our privacy team is reachable through the channels below. We aim to respond to all data-related requests within seven working days, and we will always confirm receipt of your query by the next business day.

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Email Support

Send your data access, correction or deletion request to our privacy address. We acknowledge every email within one business day and aim to resolve requests within seven working days.

Live Chat

Open the chat widget on dillisataking.com at any time and tell the agent you have a privacy query. They will log it and escalate it directly to the privacy team on your behalf.

Help Centre Form

Use the privacy request form inside your account dashboard. Fill in the type of request — access, correction or deletion — and we will process it with a written response sent to your registered email.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

We use a layered approach to protect every piece of data tied to your account — from the moment you enter your details to the moment a withdrawal lands in your UPI…

Data We Collect

We collect your name, email, mobile number, device type and payment references when you open an account or make a deposit. We do not collect more data than is needed to run your account or verify your identity.

Cookie Usage

Our site uses session cookies to keep you logged in and analytics cookies to understand which pages you visit. You can turn non-essential cookies off in your browser settings at any time without affecting your ability to log in.

Account Security Measures

Passwords are stored as salted hashes — never in plain text. We use HTTPS across every page, and sensitive actions such as withdrawals require re-authentication so that only you can trigger a payout to your Paytm or UPI account.

Data Retention Policy

We keep account data for as long as your account is active and for a period after closure as required by applicable law. Once the retention period ends, your data is permanently deleted from our active systems and backups.

Who Can Access Your Data

Only authorised staff involved in account operations, fraud prevention and payment processing can access your personal data. We conduct regular internal access reviews and revoke permissions when a team member changes roles.

Requesting Changes or Deletion

You can ask us to correct inaccurate details or delete your account data at any point. Submit your request via live chat, email or the in-dashboard form, and our privacy team will confirm the action taken in writing.

Common Questions About Your Privacy at dillisataking

We have compiled the questions our account holders ask most often about how their data is managed, stored and protected. If your question is not answered here, please contact our privacy team directly through any of the channels listed above.

We collect your name, email address, mobile number and a government-issued ID reference for verification. We also record your device type and IP address to protect your account from unauthorised access.

We share data only with payment processors such as UPI networks, Paytm and PhonePe, and only the fields they need to complete your transaction. We do not sell or trade your personal data to advertisers or data brokers under any circumstances.

We retain your data for the period required by applicable Indian law after account closure. Once that period expires, all personal data is permanently removed from our active databases and scheduled backups.

Yes. Submit a data access request via email, live chat or the in-dashboard form. We will send a copy of the data we hold about you to your registered email address within seven working days of receiving your request.

Contact our privacy team through live chat, email or the help centre form and specify whether you need a correction or full deletion. We will confirm the outcome in writing once the change has been made on our systems.

We store only the transaction reference returned by your payment provider — not your full UPI ID, Paytm PIN or PhonePe credentials. Full payment credentials are handled and encrypted by the respective payment processor, not by us.

You can manage cookie preferences through your browser settings or our cookie consent panel, which appears on your first visit. Disabling analytics cookies does not affect your ability to log in or access any part of the platform.

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